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Frequently asked questions

FAQ

1. Is it safe for sensitive teeth?

Yes! Our peroxide-free formula is specially designed for sensitive teeth. It gently whitens without causing pain or damaging your enamel.

2. How long do the results last?

Results typically last 6–12 months, depending on your lifestyle and oral care. For best results, avoid foods and drinks that cause staining, such as coffee and red wine.

3. How often should I use the whitening products?

Use once daily for 7 days to achieve your desired shade. For maintenance, we recommend using 1–2 times per month or as needed.

4. Are the ingredients safe?

Absolutely. All our products are made with enamel-safe, dentist-approved ingredients and are free from harsh chemicals.

5. Do the strips stay in place?

Yes. Our whitening strips are designed to stay firmly in place—no slipping or sliding—so you can whiten comfortably on the go.

6. Can I use the products with dental work (e.g., crowns, veneers)?

Our products do not damage dental work, but they are formulated to whiten natural teeth. Results may vary on crowns or veneers.

7. What if I experience irritation?

Mild irritation can occasionally occur. If it persists, discontinue use and contact us at info@upsmiledirect.co.uk.

8. How do I track my order?

You’ll receive a tracking number by email once your order is dispatched. You can also visit our Track Order page to follow your delivery.