At UPSmileDirect, we are committed to delivering your order quickly and reliably. Below is our detailed shipping policy:
We currently ship within the United Kingdom only.
All orders are processed within 1–2 business days, excluding weekends and public holidays.
You will receive a confirmation email when your order is processed and ready for dispatch.
Estimated delivery time: 2–5 business days after dispatch.
Please allow additional time during peak periods such as holidays or promotional events.
Free shipping on all orders over £20.
Orders under £20 will incur a £3.99 shipping fee.
Once your order is shipped, a tracking number will be sent to your email.
Tracking information will become active within 24 hours of dispatch.
While we aim to meet all delivery estimates, delays may occasionally occur due to postal issues or unforeseen circumstances. If your order is delayed beyond 7 business days, please contact us.
If you have questions about your order or need assistance, feel free to reach out to us:
📧 info@upsmiledirect.co.uk
📞 +44 7301 014582
📍 86-90 Paul Street, London, EC2A 4NE