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Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you interact with our services.

1. Information We Collect

Personal Information:

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (securely handled by our payment processors)

Technical & Usage Data:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on our platform

2. How We Use Your Information

We use the information you provide to:

  • Process and fulfill orders

  • Communicate with you regarding orders, support, and offers

  • Improve our products and customer experience

  • Send updates and marketing (if you opt in)

  • Prevent fraud and ensure security

3. Information Sharing

We do not sell your personal data. Information may be shared with:

  • Payment and shipping service providers

  • Marketing platforms (only with your consent)

  • Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal data. Payment details are processed through secure, encrypted systems and are never stored by us directly.

5. Your Rights

If you are based in the UK or EU, you have the right to:

  • Access the data we hold about you

  • Request corrections or deletions

  • Withdraw consent for marketing

  • File a complaint with your data protection authority

To exercise these rights, contact us at info@upsmiledirect.co.uk.

6. Cookies

We use cookies to:

  • Enhance your browsing experience

  • Analyze site usage

  • Personalize content and ads

You can manage cookies through your browser settings.

7. Third-Party Links

We may include links to third-party platforms such as social media. We are not responsible for the privacy practices of those platforms.

8. Changes to This Policy

We may update this policy periodically. The revised version will be effective immediately upon posting with the updated date.

9. Contact

For any privacy-related questions or requests, please contact:
📧 info@upsmiledirect.co.uk
📞 +44 7301 014582
📍 86-90 Paul Street, London, EC2A 4NE